Oligomics Policies
Version: 1.0
Oligomics (the "service") is a service operated and provided by Oligomics Limited.
Oligomics Limited ("Oligomics", "we", "us", etc.) considers your privacy to be very important. We will therefore process and use your data in a secure manner in accordance with the UK General Data Protection Regulations (GDPR) and other applicable laws and regulation. In this document we set out how and why we use your information.
Oligomics is a limited company registered in England and Wales. You can contact us on hello@oligomics.com with any questions or concerns.
This policy applies to all users and visitors of Oligomics websites and services. This includes visiting our marketing site (https://oligomics.com and its subdomains, together our "website") and using the Oligomics application, as described below in the section "What Data do we Process?".
Unless otherwise stated, Oligomics acts as Data Controller over the primary data processing described in this policy.
Our website and application place functional and essential cookies on your device. Such cookies enable us to provide our services to you (e.g. keeping you signed in) and are not used to track you externally or for marketing or other purposes. You can use your browser's settings to disable our use of cookies, however areas of our website or application may not work correctly in such cases.
In this section we identify the key points at which we collect and process data, and the purpose for such processing.
When you visit our website using a web browser, we collect some data about your computer and the way our services are used by you, even if you don't have an account. We do not collect your name or other personal details about you at this stage, but we may process information such as your computing device's information (including your OS and IP address) and details about your browser and where you arrived from. We do this for observing aggregated usage of our services, so that we can better understand how to improve our services for their audiences. The legal basis for processing this data is a legitimate interest in recording aggregated analytics data for improvement purposes and to see how often people visit our website.
When you sign up to use Oligomics, we process your name and email address in order to create and manage your account. As you use the application, we store the primers, protocols, notes, and results you enter, along with any sharing connections you set up with other users. This data is processed in order to provide the core service to you — a searchable, shareable workspace for your research.
We work with selected subprocessors to help run our service, as described below.
We use third-party cloud infrastructure to host our application and database. Your account information, primers, and protocols may be stored on these systems for the duration of your use of the service.
Please note that this list of subprocessors may change from time to time.
Oligomics staff (including employees, contractors and sub-processors) relevant to your use of the service may have access to your personal data (including your name and email address) as required or appropriate to their own role. Other users of the application can only see data you have explicitly chosen to share with them.
We may be required to provide data to legal authorities if we receive such a request or warrant. If Oligomics is purchased or otherwise has its control transferred to another organisation or body, then data we hold will also be transferred to the new business controller. However your data will still only be used for the same purpose for which it was originally supplied to us. In any case, we act and will take steps with the aim of ensuring your privacy is protected.
We keep data for as long as your account remains active, or as required for legal or other purposes. When there is no longer a legal basis to maintain such data, it will be securely deleted according to our security policies.
Data is stored on our own systems or those of our subprocessors, as outlined above.
Your data is well-protected. We use industry grade business practices to help prevent against unauthorised access. This includes encryption of your data in-transit and at-rest.
We carefully check and vet subprocessors in order to ensure that their own data protection processes are sufficient, and maintain a range of security policies that apply to staff and contractors.
Children under the age of 16 are not allowed to use our services or to directly provide us with personal data. As such, we do not knowingly store or process personal data relating to children under the age of 16.
As an individual, you have rights with regard to personal data processed by us. Should you wish to exercise any of these rights then please get in touch with the email address shown on this policy. We will endeavour to action any rights within one business week.
At any time you have the right to know about any personal data we hold about you.
You have the right to have your personal data corrected or updated or deleted.
You have the right to object to us processing your data.
You have the right to request your data in a sensible format such that it can be transferred to a different provider or system.
We do not use automated decision making in a way that can adversely affect an individual.
If you have provided consent for us to process your data, you can withdraw this consent at any time by emailing us.
If you would like to complain about the way in which we have handled your personal data, or about this policy, then please get in touch with us using the details in this policy.
You may also get in touch with the Information Commissioner's Office (https://ico.org.uk) to raise a complaint.
© 2026 Oligomics Limited. Registered in England and Wales. All rights reserved.
